We will use DHL as the primary shipping method for safe and efficiency
After you add products to your shopping cart,you can click "VIEW CART" to estimate shipping
DHL Remote Fee We will reserve the right for additional charge in case your delivery address is in very remote area. You can visit the link www.dhl.com to check if you are in
How long will it take to deliver the goods The delivery time depends on the goods you order and the shipping method you choose, these are some information may help you to
get a rough idea about deliver time.After your payment is confirmed, we have a processing time for your order. During this period, please keep in touch with the our customer about
shipping details. Generally speaking, the order will be shipped out within 1~3 business days after your payment is confirmed.
We deliver your package through international couriers like UPS, DHL, EMS. We will choose the best one for you
Friendly reminder: if your package contained too many branded products, we may deliver it via different couriers in order to avoid the customs problem and confirm it with you before shipping.
In general, the delivery time of each international courier is as below:
UPS: Most shipped packages will be delivered to you within 2-8 business days from the day they are shipped.
DHL: Most shipped packages will be delivered to you within 2-8 business days from the day they are shipped.
FEDEX: Most shipped packages will be delivered to you within 7-14 business days from the day they are shipped.
Please noted that the shipping time may be influenced by many factors, such as customs inspection or postal delay. If you can’t receive packages within a month, please kindly inform us.
Items Damaged in Transit
If any items were damaged in transit, you need report it to us within 7 working days (please note that this is 48 hours for our business customers). If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.
Items Faulty When Using
If your items are faulty when using, you have 14 calendar days in which to inform us of the fault .Once we have verified the fault, we'll issue a replacement or product refund to you via your original payment method after you returned our products . Items should be returned in their original packaging complete with all accessories and documentation.
Items Faulty in Warranty Period
If any of your purchases develop a fault, and it's no more than 1 year since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair.
All returns must be communicate with repairflix.com before return.
Attn: ASS Dept / Repairflix
Address:Wuhan Creative Captal 9.10.11 Business Certre 11th Building.Floor 5th.Room 5,Mahu Village
Return should be shipped by EMS or your local post. We don't accept DHL, UPS and other express because of the tax and customs issue. There must be a tracking number which could be followed on relative website.